i can help..
Categories: Strategy and Leadership
I want to start a Non voice/inbound call centre in my home town and Data entry work also.
My question is how will start?what will be my first step and how I'll get project?
Thank you
Thanks & regards, Rakesh
Hello Rakesh,
Where is your home town? Depending on the number of seats you need to first find a suitable premises to house your call centre, source your technology, advertise for staff. Getting your first project can be difficult, approaching businesses is the way to go - telemarketing, direct mail and e-mail.
Does that help??
Patricia,
contact centre
call handling
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