March 3, 2005 9:15 PM

So are you a startup or post IPO? I wouldn't metric until I was post IPO. Version control and a bug database is just about all a startup will tolerate.

David Locke

March 4, 2005 9:32 AM

That would have been a pretty impressive startup with 117 employees listed in your post ;). Here are some that I've looked at before. Congratulations on your ongoing success and building a company that is continuing to thrive.

www.agile.com
www.managingautomation.com
www.asdsoftware.com
www.ptc.com

Lisa

March 30, 2005 6:45 AM

I'm looking for recommendations on a package to manage development tasks, bugs, and customer issues. I run the Product Development group for a packaged software company and I'm hoping to replace the legacy home grown app we use today. Some of the important features we are looking for:

From Development: 25 devs
1. Maintain workflow & information on a bug.
2. Handle multiple versions/platforms in the same bug report
3. Tightly integrate with version control - prefer PVCS but open to changing
4. Include tasks for features or improvements - not just bugs
5. Work with issues on multiple languages/platforms - Cobol, C/C++, VB, .NET and J2EE.
6. Include time management(not required, but would be really nice)
7. Good analytics on productivity, QA rejects
8. Web interface for remote/off shore development
9. Bonus if multiple developers could be assigned to one task


From QA: 12 QA reps
1. Ability to change status of bug per version/platform (when a bug crosses platform and version, we prefer to verify on each platform.)
2. Good analytics on productivity

From Customer Service and Professional Services: 80 staff
1. Accept issues from customers via web interface, email would be a bonus
2. Independent workflow and access to issues seperate from development's issues.
3. Issues can be turned into a bug once reproduced.
4. Time tracking
5. Good analytics. Avg life of issue, response time, etc..


If these need to be seperate packages, I'd like to hear it, although I'd prefer a single package.

Just in case you still looking, ExtraView (www.extraview.com) is a good product that is worth a look. They also have a program where you can use it for free for the first 5 developers.

April 18, 2011 9:55 PM

You might also try Time Doctor Software. A very useful software for time tracking of employees, tasks, issues, projects and time spend on your projects.

April 27, 2011 9:09 PM

Hal, rather than post a private phone number and solicitation, why not provide a web link? We want to avoid advertisements here -- but if you have a real solution for the OP's specific query, why not share it with the community?