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December 1, 2004 05:12 PM

Categories: Strategy and Leadership

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WLieberman

Member
Joined: 10/27/2004

I am a CEO of a small ($6MM revenue) software firm. I have 3 outside directors on the Board and 2 from a strategic investor. I would like to get from them a performance evaluation for me as CEO. Do you know where I could find content that could help me come up with a performance evaluation for the CEO of a software firm?

Thank you,

William Lieberman
CEO
Xtiva Financial Systems
www.xtiva.com

Discussion:    Add a Comment | Comments 1-7 of 7 | Latest Comment

December 1, 2004 5:19 PM

William,

In "High-Tech Ventures, The Guide For Entrepreneurial Success," a book by C. Gordon Bell, he reviews a set of criteria for what is a good CEO for a young company. He also discusses how CEOs fail. It's a good place to start. His discussion starts on page 11 and goes to page 19. This book was published in 1991, but still is quite a good book. I bought it used on-line at Amazon.

Good luck,

Brian

December 2, 2004 6:52 PM

Hi William,

I remember somebody else asking for this in the summer. I don't know for sure how to point you to that thread but I found it by clicking on the Search in the top menu bar and entering CEO Evaluation in the search. There is your thread and a second one there. I know there was some discussion there that you might enjoy reading, in addition to the new input.

Lisa

December 2, 2004 7:26 PM

That other thread Lisa is talking about is here:
http://softwareceo.com/forums/showthread.php?t=181

December 2, 2004 7:42 PM

I put together the attached guide based on info culled from a few different sources. (I have not received the book yet). If you have a minute, please let me know what you think.

The purpose is to hand out to my Board members to review my performance. Not for compensation. If that matters.

Thanks!

WJL

December 2, 2004 8:13 PM

I think you've put together a terrific list that will work well for many, many companies. But, the "right" list/matrix depends hugely on the nature and style and motive of the company and its investors.

For example, in reading your list, I got the impression -- and we're only talking about "feelings" here -- that sales and growth were/are not giant concerns. I had the sense that I was reading the performance matrix for a COO or president rather than a CEO.

At my first software company, for example, that would have worked fine; we were interested in building a cohesive team. But as soon as we got our first round of venture capital, let me tell you, the focus changed.

BUT, my company was/is not your company. I think what's important here is that your board buy into this. If they do, great -- you've got agreement on goals and measures, which is the perfect outcome.

December 3, 2004 9:25 AM

William,

Two more observations.

First, as Bruce points out, what a Board wants in a CEO is highly subjective. But further, at different stages of a software company's life, it takes different skills to make it a success at that stage. The book I recommended focuses the qualities of a CEO of a start-up, which what I assume you are. The key in the beginning is that the CEO is very hands-on. It is his vision and his ability to execute on that vision that matter. But as a company grows larger this very style which makes a start-up successful is a detriment.

For example, I am dealing with a $30 million software company of about 200 people. The founder is exiting and a new CEO is taking over. The founder is intimate with the market and products and is like a captain of a ship giving orders to others. The new CEO is someone who acts as a conductor, fully delegating authority and responsibility, but he is no longer hands-on in the same way. This is a classic transition as a software company grows. And it continues as a company grews even larger. A CEO may be very good at taking a company to $100 million but not very good at making it a much bigger company.

So, besides the motivation of the Board who because of their financial involvement may desire certain ends--exit in three years, for example--there is also the notion that what makes a good CEO will change as the company grows.

Second, I may be totally off-base here--your board may have asked you to develop a CEO performance evaluation form--but I wonder why you need such a formal means of dealing with your board about your performance. If your board members are the type who mentor CEOs they should be giving advice and counsel all along. They wouldn't need a formal form to fill out to discuss your performance.

So I wonder if there is some other problem you are trying to solve by creating a performance evaluation. If you do have some questions about whether they think you are doing a good job, why not speak one-on-one in a private setting and ask the question directly. The performance evaluation form may too indirect route to your goal.

Good luck

Brian

April 27, 2005 3:57 PM

Hi William -

I would be interested in any responses you get from your posting. I am currently building my own compensation package for a start-up interested in me coming on board as CEO. The obvious performance categories are customers, partners, revenue, profits, cash...

I trust all is well and that your venture continues to hit its mark.

Cheers,

Hendrix Bodden
hendrix@sbi-global.com

Discussion:    Add a Comment | Back to Top | Comments 1-7 of 7 | Latest Comment

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