Our core product is a technology called OmniView, which will allow users to share the screen of any Windows 98. 2000, or XP based PC through a webpage link to customers with PCs, MACs, and Linux based computers. In addition, our Windows based client is capable of two-way and multipoint application sharing at the desktop and application and session level. The beautiful thing is that this is accomplised through NAT and Firewalls as we are a service and the two devices will connect to our server.

We are contemplating providing this as a service or to OEMs as a feature within their application.

I would like feedback to see if people think that this could be useful. Also, if anyone is interested in being a Beta Tester and providing feedback.

Please let me know.

Sean

I second Tom's input. I use Webex for our interactive web support and I'll tell you that it is sometimes a real pain and I would switch if I found another VNC type product that didn't require me to help my users install or configure it on their machine. I have very non-technical users.

Webex is constantly updating their software and when they do this a new download of a viewer is required and with some customers that download is taking more than 30 minutes, which is ridiculous because it takes less than one minute on my machine. And these are cable modem users. Webex says it's an ISP issue and the ISP says that it's fine and round and round.

Then when SP2 started getting installed, I had to search Webex extensively to find the port to open. Pain in the rear! The Support Center is just not as good right now as the Meeting Center.

Lisa