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January 29, 2004 04:12 PM

Categories: Marketing and PR

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ptaylor

Member
Joined: 03/05/2003

Long time lurker, first time poster.

Our company does custom web applications and database development. We also have products for various verticals (Education, Non-profit, Ophthalmologists). We are very well known for one of the technologies we develop with (FileMaker Pro).

We are in the planning stage of redesigning our company website. We are grappling with the challenge of trying to represent ourselves to our different markets without alienating ourselves to any of them. In essence we would like to have one main company website that has different sections for our different verticals. If an education prospect comes around interested in report card software they will find it in the section of our site dedicated to education, if a FMP developer comes to our site interested in our development services or resources they will find it in a section devoted to FMP, etc.

Our main goals for the website:
We would like to build our web applications and custom database business without relying on our FMP reputation. We use many different technologies for many years, but the leads our website generates for us are mostly for FMP work. Also, in the eyes of many IT types, FMP is not taken seriously thus lowering their opinion of us.

We have a very strong reputation in our Education market. We would like to reinforce our expertise as Educational Software Solution Providers.

We have a very strong reputation in the FMP world. We would like to continue to grow our FMP business and position ourselves as a world leader in this area.

The other verticals I mentioned (Non-profit and Ophthals) are immature markets for us and we expect we can stick these products on a products page of the new site.

We want to accomplish this with one website.
How do we deliver the right message to the right website visitor?
Are we trying to do something that wonÂ?t work? Would we be better off having a different website for each vertical (would really rather not)?
Are we setting ourselves up for challenges when it comes to optimizing the various sections of our website for search engine placement?

Thanks very much for any assistance.

Paul Taylor
Marketing Manager
CoreSolutions Development Inc
www.coresolutions.ca

software that works for you

Discussion:    Add a Comment | Comments 1-10 of 10 | Latest Comment

January 29, 2004 4:58 PM

I'm pressed for time now and can't give you the long answer this deserves, the the short answer is, yes, it will work, and yes, you are setting yourself up for challenges -- but I think that's a good thing.

For a nice, simple example, look at a software company called Datastream (their domain is .net, not .com). Note that in the upper left corner they've got an "Industry Solutions" pulldown.

You could do the same for titles or funtions (or any other splits that make sense to your market).

The big challenge is to create enough depth behind each of those links -- but a case study or two ought to do it, and much of the Web content re: your company, values, team, etc. would stay the same regardless of the "channel" you direct people down.

January 29, 2004 5:53 PM

You can do what Bruce is talking about on the main site; that's a good idea.

Then create separate sites specific to each vertical, like microsites, where you have all the information relevant to that vertical and use appropriate language throughout.

You don't have to duplicate all the content on your site for each vertical. Just do the relevant pages.

You can buy multiple URLs:
www.webappraise.ca
www.teacherperformance.ca

or simply have sections of the main site:
www.coresolutions.ca/educators

Then use those as the links in your marketing materials.

As Bruce says, it's not extremely simple, but it is possible.

February 3, 2004 9:18 AM

I'm a little unsure of how the search engines operate but I think there is a lot of emphasis on the URL itself. If I have the URL teacherperformance.ca and some one searches on Â?teacher performance' then I would get a pretty high ranking based on that alone.
Also, I believe the main URL is given more weight than the other pages. So coresolutions.ca/teacherperformance would not rank nearly as high as teacherperformance.ca. I understand there is a lot more that goes into the ranking but I think this particular nugget goes a long way.

With this in mind I am thinking about the main site being similar to the site suggested by Bruce and having 'microsites' as Judy says for the various verticals we market to. The microsites would have their own URL's but would be somehow imbedded within the main navigation.
Am I going through too much trouble to get the advantage of having the teacherperformance.ca URL? Maybe itÂ?s not the big thing I think it is. Maybe I should spend less time thinking about this aspect and focus on more important things.
Another option we are considering is having the teacherperformance.ca website act as a landing page and when people navigate from that page to more detail they will hit pages served up from our main website.

February 3, 2004 1:11 PM

The amount of emphasis search engines put on any one factor varies from one search engine to another and varies as the algorithm changes over time.

I've been told that although the URL matters, you can be penalized for having multiple domains that point to the same website. So it may wash out.

You probably want to get good advice from an SEO expert. But no matter what he or she tells you to do now, it won't work forever.

Your best bet for now is to load the site with useful, relevant content, use meta tags, and repeat key phrases in the title, headlines and text. That should get you decent rankings all by itself. In a market that's not too competitive, it may be enough. If it's not, hire an SEO expert.

The bottom line is, if using different domains works for you marketing-wise, do it. Don't do it just for the search engine rankings.

February 4, 2004 12:32 AM

Search Engine Optimisation isn't static, but there are a few key rules. The good news is you can do what you want with a single site. Here's the basics:

Search engines list pages, not sites. So each of the items you want to optimise for can be on separate pages, each optimised for the key word or keyphrase you want. That is why you can do it on a single site. Now, a few pointers on how. Search engines try to think like a person does so that their rankings are relevant to their customers (the searchers, not you). Search engines treat the following as important. My example uses a fictional business optimising for wheelbarrows for kids:

1 - URL (www.wheelbarrows-for-kids.com)
2 - page name (/products/wheelbarrows-for-kids.html)
3 - page title ("Wheelbarrows for kids" at the top of IE)
4 - content ("wheelbarrows for kids" appearing often in the text of THAT page)
5 - headings ("wheelbarrows for kids" as a heading 1, heading 2 or bold)
6 - special tags ("wheelbarrows for kids" used in meta tags, site description, alt image tags and more. For this reason, microsites are a good idea so you can have site-wide metatags within the microsite which don't compromise your other search terms)

I hope this helps. If you need more, we have a detailed 'how to' guide published this month. You can get it at www.mathmarketing.com It's in the 'what's new' section of the home page. You'll have to sign in to get it because it is a valuable document. It's packed with clear steps about what to do and why.

Cheers, Hugh

February 4, 2004 2:26 PM

Good advice from all. I'd emphasize Judy's point that whatever you do should be for marketing sensibilities first, SEO second.

Yes, SEO is incredibly important nowadays, but good placement ultimately depends on a good foundation; there are no tricks, at least none that work reliably and safely.

In that vein, as Judy and Hugh both pointed out, content is king -- if you have great information on your site that speaks to the topics that interest your prospects you'll do well with SEO. If you change that content frequently, you'll do even better.

And, there's the matter of links: It's hugely important in search engine placement, but, again, there's no easy path to riches. I.e., a link exchange program with poorly ranked or unrelated sites can hurt more than help.

(Btw, I'll be writing about SoftwareCEO's experience with SEO in a Feature story soon -- probably next week.)

Personally, I'd hire an SEO expert to get me started -- and that's what I did for this site. It will cost several thousand $$, but once they've helped with the initial design and setup and strategy, you may well be able to cut them back to a tiny monthly fee or nothing.

February 5, 2004 10:35 AM

Thanks very much for all the replies. The info is helpful and will be put to good use.

August 20, 2004 9:11 AM

We have completed the redesign of our website and it has been up and running for a couple months now. We are seeing a slow but steady increase in traffic. We also like that we can direct prospects to areas of our site dedicated to their specific interest.

If anyone has any suggestions for further improvement or changes they would be greatly appreciated. Thank you again to those who provided assistance.

August 20, 2004 9:55 AM

Your site looks very nice and lays out your various product offerings very clearly. I really like the testimonial on the front page. Since the search engines look at that first page, you might want to put a little extra copy that tells exactly what you do on that front page, with your keywords.

As a side note, have you ever thought about a product for parents to appraise teachers? I'm sure it's not a popular idea in the teacher's unions, but as a parent, I would love a product like that to be available in our school district. Rate things like the teacher's grammar in their newsletters to the parents, general teaching ability, communication, general aptitude for teaching according to the child's needs, etc. as viewed by the parents.

Lisa

August 23, 2004 9:09 AM

Hi Lisa,
Thanks very much for having a look and for the postive feedback. I will look into getting some more keyword oriented text on our main page, as I think that's good advice.

I like your idea about a teacher performance appraisal product for parents, but we would never build something on spec - its just not how we do things. Our products come to be as a result of our partner customers. They recognize the need, determine the available offerings are not suitable, then contract us to work with them to create a solution. We then continue our relationship with them as co-owners of the resulting solution.

We also have to be sure to keep on the good side of our current partner customers. They may like the idea, or they may be against it, but that has to be weighed before we would consider any new product concepts.

Thanks again for taking the time to provide feedback.

Discussion:    Add a Comment | Back to Top | Comments 1-10 of 10 | Latest Comment

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