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Strategy and Leadership

Strategic discussions on leadership - and practical advice on how to overcome the inevitable challenges and setbacks to your main objectives. [Moderator: Mark Paul]

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Winner of 2013 SoftwareCEO Member Survey Gift Card Contest

by Community Headlines on May 7, 2013 10:47 AM

First of all, we want to thank everyone who participated in the 2013 SoftwareCEO Amazon.com $100 Gift Card Giveaway promotion. Your responses will be used to help continue to improve the community for all of... More »

The Technical Support Project: How to Create a Winning Team, Part 2

by Curt Finch on April 18, 2013 12:28 PM

This is part two of a three-part article series. You can see part one here. Staffing is the most critical part of creating a winning technical support team. If you make mistakes with the steps... More »

Too Big to Succeed

by Lane Nelson on March 25, 2013 12:10 PM

Cyprus is in the news as the world wrestles with insolvent banks in that country. The challenge is that a failure of the Cypriot banks would lead to wider failures across the world. The underlying... More »

Top 10 Pitfalls of Software Globalization And How to Avoid Them

by Atul Tulshibagwale on March 21, 2013 12:35 PM

Many enterprise applications do not provide all the languages that businesses require to support employees, partners and customers. Depending on the language and software application, localization can present formidable hurdles for software vendors. Here are... More »

The Technical Support Project: How to Create a Winning Team, Part 1

by Curt Finch on March 11, 2013 12:25 PM

You might compare technical support to a team of jugglers. It requires a lot of communication and teamwork to be able to handle flying bowling balls, knives, flaming batons and pianos. For instance, you will... More »

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And the Secret to being a successful entrepreneur is...

by Daniel Odio on May 3, 2011 12:00 PM

Originally appeared on DanielOdio.com on 10/26/2010. Something hit me today like a ton of bricks. Something thats so damn obvious I cant believe I never encapsulated it into a single coherent thought before. The secret... More »

Why You REALLY Need a Management Team

by Susan Tatum on February 23, 2012 1:53 PM

Let’s talk about management teams. This is a topic I’m asked about a lot by founders and CEOs. The questions go like this: • Who needs a management team? • When is the right time... More »

Are Agile Companies Really Fragile Companies?

by Accept Corp. on March 25, 2011 4:22 PM

There are plenty of anecdotes about companies which, through exceptional feats of agility, have been able to overcome seemingly impossible hurdles and triumph against steep odds. Some of them are even true. But Agile development,... More »

Defining Web 2.0

by Curt Finch on September 13, 2012 3:09 PM

There is a lot of disagreement about what the phrase Web 2.0 means. Let’s clear that up. One answer is that Web 2.0 refers to the propensity of recent Internet applications to be more collaborative... More »

Go Ahead and Send the Nasty Gram

by Bob LaLoggia on August 19, 2011 4:51 PM

How many times have you felt so infuriated with someone that you just wanted to lash out and speak your mind? We’ve all felt this way at one time or another. If you haven’t, you... More »

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