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Thoughts on a Customer Service Rant

After having wasted hours on a typically crummy support line of a cloud vendor, I can be quiet no more, I need a moment to rant. A nicely written rant by David Taber got me thinking. Why is it that ... Continue reading

Read More In: Strategy and Leadership

The unique opinions and ideas of HarrisData on the software business, enterprise application software, the mid-market, and other topics.


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